FAQ

⭐ 

FAQ – XORaineStore

1. What products do you sell?

We offer a curated selection of fashion apparel, accessories, jewelry, cosmetics, and beauty products designed to elevate your personal style.

2. Do you ship internationally?

Yes! XORaineStore ships worldwide. Shipping rates and delivery times may vary depending on your location.

3. How long does delivery take?

Delivery typically takes 7–15 business days, depending on your country. You will receive a tracking number once your order is shipped.

4. How can I track my order?

After your order is processed, a tracking link will be sent to your email. You may track your package anytime using this link.

5. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment options available at checkout.

6. What if I receive a damaged or incorrect item?

If your item arrives damaged or incorrect, please contact us within 48 hours with photos, and we will assist you with a replacement or refund.

7. Can I cancel or change my order?

Orders can only be changed or canceled within 12 hours of purchase. After that, they are already being processed.

8. Are your products authentic and quality checked?

Yes. All items are carefully inspected to ensure quality and accuracy before shipping.